Remote Help (Online)

Poorly, slow or confused computer? Have it remotely expertly diagnosed and cured by a qualified professional over the internet securely, confidentially and comfortably.

Established in 2002, GrASP Computing has decades of positive reputation for trust, honesty and kindness. Our expertise and understanding rectifies most issues efficiently within the hour.

Install our FREE remote support tool to privately diagnose your computer or use our enquiry form for free professional computing advice. Afterwards if you desire to continue with an official “remote visit”, the price would be £40 for the 1st hour then £20 per optional additional hour.

How does a remote visit work?

Microsoft Certified Professional

Try before you buy – enjoy the gift of free friendly advice.

As a guide your remote visit includes the following;

  • Free: Remote software setup over the phone or email.
  • Free: No pressure advice and estimate of visit duration.
  • Resolve issues which you inform us of.
  • Health check and tune up of your system.
  • Remove: Trojan / Spyware / Cookies / Malware / Virus and Registry faults.
  • Update system software components: drivers, windows, protection.

Depending on time/budget (optional):

  • Run performance tests to highlight hardware problem areas.
  • Highlight and cure security & system weaknesses.
  • Optimize resource usage to make the system even faster.
  • Find outdated software and apply available updates.
  • Set up work from home “covid safe” tools like zoom, skype or teams.
  • Tuition: Microsoft Office, YouTube, eBay, Email, Windows, Web + more.
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