Contact Alan the “Microsoft Certified Professional” to fix home or business computing issues.
What a "Top Banana" is Alan ! ! Having recently purchased a new computer I needed a lot of help to set it up (as I found it was not quite as easy as I first thought) ! Taking over the controls remotely, Alan soon had everything working perfectly and even transferred important files and photos from my previous old laptop that had ceased to work anymore ! If anyone is looking for a computer expert with a great sense of humour Alan is most certainly "The Best of the Bunch" ! ! Thank you sooo much Alan. Jill Gibson. 
Jill Gibson 19. February, 2022. I've used Alan to fix my own & my company's computers for around 20 years now. Always a great service and the problem is always solved with lots of information to help me make informed decisions. I recommend Alan to everyone I know ! 
Melanie Wilson 18. February, 2022. Alan of Grasp Computing is one of the kindest, most helpful blokes that you could ever hope to meet. He is generous with his time and advice, even when there is no hope of financial compensation. Despite his huge amount of knowledge and experience, he charges a very meagre hourly rate. As a fellow IT professional, I am staggered by the depth and breadth of his expertise. When you combine that with his honesty and customer care, I never have any hesitation in recommending him to others. 5 stars in every respect! 
Nowthen AD 9. December, 2021. Alan has always gone the extra mile to sort out any problems I have had with my home computer. Would definitely recommend GrASP to anyone in need of help! 
Paul Johnson 21. October, 2021. Alan has given our business computer support for many years and has always solved any problems efficiently and speedily. 
George Plunkett 19. October, 2021. I have used Grasp for all my computer issues since they started and have always found them to be helpful and professional. I'm not computer literate and really appreciate the time and patience they take when explaining any problem whether it was by phone, on site visit or by remote. They have always been able to solve any issues and get me back on the right track .They would always be my go to service , great business. 
Lynne Lewis 19. October, 2021. Alan is meticulous in his diagnosis of faults and expedient in his repairs and future prevention of those faults and any others that are likely to arise. In addition, his knowledge of hardware has guided Muddy Dog Architects towards selecting specific devices suited to our particular needs. 
MARK R Kelly 18. October, 2021. 
Obligation free advice & estimates
What a "Top Banana" is Alan ! ! Having recently purchased a new computer I needed a lot of help to set it up (as I found it was not quite as easy as I first thought) ! Taking over the controls remotely, Alan soon had everything working perfectly and even transferred important files and photos from my previous old laptop that had ceased to work anymore ! If anyone is looking for a computer expert with a great sense of humour Alan is most certainly "The Best of the Bunch" ! ! Thank you sooo much Alan. Jill Gibson.
Jill Gibson
19. February, 2022.
I've used Alan to fix my own & my company's computers for around 20 years now. Always a great service and the problem is always solved with lots of information to help me make informed decisions. I recommend Alan to everyone I know !
Melanie Wilson
18. February, 2022.
Alan of Grasp Computing is one of the kindest, most helpful blokes that you could ever hope to meet. He is generous with his time and advice, even when there is no hope of financial compensation. Despite his huge amount of knowledge and experience, he charges a very meagre hourly rate. As a fellow IT professional, I am staggered by the depth and breadth of his expertise. When you combine that with his honesty and customer care, I never have any hesitation in recommending him to others. 5 stars in every respect!
Nowthen AD
9. December, 2021.
Alan has always gone the extra mile to sort out any problems I have had with my home computer. Would definitely recommend GrASP to anyone in need of help!
Paul Johnson
21. October, 2021.
Alan has given our business computer support for many years and has always solved any problems efficiently and speedily.
George Plunkett
19. October, 2021.
I have used Grasp for all my computer issues since they started and have always found them to be helpful and professional. I'm not computer literate and really appreciate the time and patience they take when explaining any problem whether it was by phone, on site visit or by remote. They have always been able to solve any issues and get me back on the right track .They would always be my go to service , great business.
Lynne Lewis
19. October, 2021.
Alan is meticulous in his diagnosis of faults and expedient in his repairs and future prevention of those faults and any others that are likely to arise. In addition, his knowledge of hardware has guided Muddy Dog Architects towards selecting specific devices suited to our particular needs.
MARK R Kelly
18. October, 2021.
Online Remote support: £40 (1st hour)
On-site support: £50 (1st hour)
then £20 per optional hour. Most visits complete within the hour.
How does a remote support visit work
Remote visits include the following;
- Advise/Cure: Computing issues dissolve away before your eyes.
- Repair: Diagnose symptoms & invoke solutions.
- Secure: Antivirus, firewall, security & system weaknesses resolved.
- Dis-infection: Spyware / Malware /Cookies / Virus & Registry faults.
- Optimisations: Performance, reliability, health & speed.
- Tune up & Update: System components; software, drivers & windows.
Optional:
- Set up & check local or cloud based backup routines.
- Set up “Safe – work from home” communication tools like Zoom, Skype or Teams.
- Tuition: Microsoft Office, YouTube, eBay, Email, Windows, Web, VPN’s and more.
Benefiting all customers with meaningful plain English advice.
Policy is to respect your privacy and data always, without exception.
- Free independent advice: Navigate the computing world with GrASP. Reduce time, cost and frustration. We repair and help with anything I.T. solve problems & GrASP the solution.